Company wants you to provide coupons Before you drop off the car, which is pretty sketchy to me, considering the fact that why is the coupon needed prior to me, dropping off the vehicle and giving them the keys because it has a pretty big implication on the service they provide being changed or being contingent on if you give them a coupon. On the phone, they acknowledged that this policy isn’t stated on the coupon or in the store or on the website. They have taken coupons for me at time of payment for a number of other services through throughout the years but all of a sudden they decided to pull this policy out of nowhere. Just an FYI for everybody else the one star that I did give them is because they did in fact, change my oil and gave me a battery for my car.